1. Strictly abide by the national Product Quality Law, Consumer Rights Protection Law, and the new "Three Guarantees" regulations to provide maintenance services for users

2. Establish a service consultation and complaint hotline from 8:00 to 18:00: 13332660828;

3. Users can provide on-site service within 48 hours of reporting for repairs in urban areas, and provide on-site service within 72 hours in towns. In special circumstances, on-site service will be provided immediately and 100% follow-up will be conducted;

4. Timely handling and feedback of user correspondence within 24 hours;

5. Enjoy free warranty during the warranty period, lifelong maintenance outside the warranty period, and do not lower service standards or arbitrarily increase fees;